Need help

Hello,

Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

Please ensure that you are using the latest version of Rank Math plugin. If not yet, please do update them. You may refer to our changelog page here: https://rankmath.com/changelog/

If the issue persists, please let us know here. We are here to help you.

Looking forward to helping you with this one.

Hello,

It seems that you already marked this ticket as “Resolved”. Do you still need our assistance regarding this issue?

If you are, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.