Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
We can’t seem to replicate this on our end. Please refer to the screenshot I shared in the sensitive data section.
Can you please try re-typing the focus keyword or copying it from the title and pasting it into the focus keyword field? See if this will pass the test.
Also, can you confirm if you are using a different page builder to build your product content?
If you prefer, we can check this issue over your admin dashboard. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
You can use s******@r***********
.
However, please note that, there was a conflict between Thrive and our plugin that was causing some tests to fail. Thrive has released an update for their builder and theme with a fix for the issue. So, please make sure that you’re using the updated version of Thrive Architect and theme builder: https://changelog.thrivethemes.com/
Let us know how that goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.