Request to Cancel Subscription

#527878
  • Resolved Wzc

    3 years, 2 months ago

    Rank Math free

    Dear RankMath,

    I hope this email finds you well. I am writing to request the cancellation of my subscription. My account details are as follows:

    Name: w**********@l*******
    Subscription Plan: Pro Subscription

    I have decided to cancel my subscription because I no longer use WordPress. I would appreciate it if you could process my cancellation request as soon as possible.

    I tried using the method on the https://rankmath.com/kb/cancel-subscription/ page, but it no longer works and I can’t receive any emails

    If there is any information or action required on my part to complete the cancellation process, please let me know. I would also appreciate it if you could confirm the cancellation and any related details, such as the date of the cancellation and any applicable refund or charges.

    Thank you for your time and assistance in this matter. I look forward to hearing back from you soon.

    Best regards,
    wangzhechao

Viewing 1 replies (of 1 total)
  • Princess

    3 years, 2 months ago

    Hello,

    Thank you for contacting the support.

    We have canceled your subscription and we’re sorry to hear that you no longer use WordPress on your website. Also, we are sorry see you go.

    I hope you consider using Rank Math again if you decide to use WordPress in the future.

    Hope this helps. Don’t hesitate to get in touch if you require any further assistance.

    RankBot

    3 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Request to Cancel Subscription’ is closed to new replies.