Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
I checked your site and I can see that currently you’re using the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?
Back to your issue, I can see that your Google account is not connected with Rank Math analytics. Please follow this URL to connect your Google account properly with Rank Math: https://rankmath.com/kb/connect-your-google-account/
If you still face any issues, please try saving the settings for the Analytics with a different browser such as Google Chrome. We have seen reports of some people not able to save the settings with Safari or Firefox browser.
If you are already using Chrome, please try using it in Incognito mode just to save the settings.
Let us know how it goes.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
