Multiple rankmath accounts

#525925
  • Resolved Lance Earl

    2 years, 10 months ago

    Rank Math free

    Somehow, I ended up with two Rankmath accounts. I think I created one manually and then a second account in the setup wizard on my WordPress site.

    [Moved to sensitive data section]

    I believe the one with the gmail account is associated with my website (askyourbishop.com). However, the one with the yahoo account is connected to my site. I wish to remove the yahoo account and connect my site to RankMath through the gmail account.

    Sorry about the mess. Can you help me get it untangled?

    Thanks

Viewing 1 replies (of 1 total)
  • Reinelle

    2 years, 10 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    In this case, you may need to log in to your Rank Math account using Gmail. I have sent a reset password link to your email account if you don’t have the password for that account.

    Then, reconnect your website on your WordPress dashboard > Rank Math > Dashboard > Help tab > Disconnect and connect it again.

    Hope that helps.

    Thank you.

    RankBot

    2 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Multiple rankmath accounts’ is closed to new replies.