New Subscription assigned to wrong account

#525139
  • Resolved Apps @ Raan

    2 years, 10 months ago

    Rank Math free

    Hi,

    I ordered a PRO account for my employer. Unfortunately I was logged in in my personal account, so the new subscription is now assigned to my account and not to the companys account.

    Can you please re-assign the subscription as mentioned in the sensitive data field?

    I got the invoice correctly on my business email. But the subscription in this account is still “free” and not “PRO”.

    Thanks in advance,
    Matthias

Viewing 1 replies (of 1 total)
  • Princess

    2 years, 10 months ago

    Hello,

    Thank you for contacting Rank Math today.

    As requested, we have transferred the PRO subscription to the new company account.

    Please check on your end if everything is working as expected.

    Thank you!

Viewing 1 replies (of 1 total)

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