Título y Meta no se guardan

#524576
  • Resolved ToCort
    Rank Math pro

    Hola. Modificamos los títulos y las metadescripciones en los productos pero no se guardan. ¿es por algún fallo puntual o por otro motivo? Gracias.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Can you please follow the steps mentioned in the guide below to see if that resolves the issue for you?
    https://rankmath.com/kb/meta-data-not-saving/

    Besides, you may share your site URL with us. So that we can check as well.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Buenas.

    Gracias por la respuesta.

    Creo que encontré el motivo, y es que no se guarda siempre que coloque algún emoji en la descripción. ¿Entiendo que esto es algo normal, o debería de dejar guardar aunque tenga emojis?

    Saludos y gracias.

    Hello,

    In this case, you can ask your web host to ensure that your database table collation supports adding emojis.

    One of the collations that support the emojis is utf8mb4_unicode_ci

    Alternatively, you can use the HTML version of the emojis in your title & description. Here is a tool that can help you convert emojis in HTML: https://www.online-toolz.com/tools/unicode-html-entities-convertor.php

    Hope that helps.

    Thank you.

    Muchas gracias.

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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