Hello,
Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that. We deeply apologize for the delay in response.
It seems that you’re currently using the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?
Back to your issue, at the moment our Podcast RSS feed is only including episodes from the past 2 months and since the publish date of your current podcasts is from 2019, those are not getting added to the RSS feed.
We have reported this to our developers so we can check the guidelines carefully and see if the timeframe of posts we are adding is accurate or needs to be revised.
Please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
Hello,
Not yet, but we’ll surely let our users know once there’s any update we have on this via regular communication channels like Facebook, mail, etc.
Please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
