Issue

#521767
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  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    The index status option should be enabled once you have successfully connected your site to your Google account.

    Regarding the connection, please ensure that you’re using the latest version of Rank Math and reconnect your website to your Analytics, but this time, try using the Google Chrome browser.

    If the settings are not getting saved, please try using Google Chrome or another chromium-based browser the next time you need to save those settings. We have seen this in the past happening when people were using Safari on macOS or the Firefox browser, so if you are using any of these combinations.

    Let us know how this goes.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Issue’ is closed to new replies.