Hello,
Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.
It seems that you’re currently using the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?
Back to the issue, If you’re referring to install Rank Math on multi-site environment, then the following guide will be helpful in this case:
https://rankmath.com/kb/installing-rank-math-on-a-multisite-environment/
If you’re using both domain and sub-domain separately, then install Rank Math generally by following the below guides:
https://rankmath.com/kb/how-to-setup/
https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
Looking forward to hearing back from you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
