Rank Math SEP options do not appear when I edit an image

#513070
  • Resolved Mohan Iyer
    Rank Math pro

    Hi,
    I have a website https://trackproductivity.software where I have set up Rank Math and have successfully connected it to Google Analytics. I am able to see the Rank Math SEO Options when I edit an image and the SEO Score is also perfectly displayed.
    I have another site, https://work-from-home.blog, where The Rank Math SEO options are not visible when I edit an image. Again, the SEO ran (highlighted red) is also not visible on the top right-hand side.
    Both the sites use Elementor and elementor pro editor. I have deactivated all other editors. I have also tried it with the default theme. Still no joy.
    I have given you access details to this site – still under development. I would appreciate if you can set it right, and more importantly, let me know what needed to be done.
    Thanks in advance,
    Mohan
    m****@p************

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I’ve checked the site, and it seems that your attachment pages are set to redirect:
    https://rankmath.com/kb/should-you-redirect-attachments/

    However, we have already removed the “option” to enable/disable the SEO Meta Box here. The SEO Meta Box is shown in the attachment pages of one of your websites and not on another because when we removed that option, the “Add SEO Controls” option was enabled on your website under Rank Math > Titles & Meta > Attachments.

    Also, when editing the images, those are not the images, but rather, the attachment pages that WordPress automatically creates for each uploaded attachment.

    Hope that helps.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rank Math SEP options do not appear when I edit an image’ is closed to new replies.