My credit card was charged, but you’ve deactivated my account.

#510933
  • Resolved Jamie
    Rank Math free

    Hi,

    I had a charge on December 16th from FastSpring for Rankmath on my Amex, but you’ve subsequently disabled my pro account.

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  • Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    Please share the last 4 digits of the card that were charged, so that we can look into this matter closely for you.

    Looking forward to hearing back from you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘My credit card was charged, but you’ve deactivated my account.’ is closed to new replies.