conflict with Forminator - Support

Resolved Brave Driver Training
3 years, 4 months ago

Rank Math free

Hi there,

I have a form on one of our pages that stops working while Rankmath is enabled, so I’ve had to turn it off for now.

The form is with forminator and the forms work on all other pages, just one particular page. What is your suggestion? how can I disable rank math on specific pages?

I tried putting this code into functions.php and it didn’t seem to work, the page id is correct.

add_action( ‘wp_head’, ‘rankmath_disable_features’,1);
function rankmath_disable_features() {
if( is_page( $page_id) ) {
remove_all_actions( ‘rank_math/head’);
}

Viewing 7 replies - 1 through 7 (of 7 total)

Jeremy
3 years, 4 months ago

Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

The Rank Math plugin works on all the those pages where the form is also working except the page in question. It may be due to conflict of some code/plugin/theme that’s hindering the way Rank Math works. We wouldn’t advise disabling the plugin on certain pages as this may have some negative impact on the on-page SEO. Please do share the URL in question here.

We would suggest troubleshooting the WordPress to find if there’s any conflict with plugins/theme. We have a detailed article on how to troubleshoot the conflict : https://rankmath.com/kb/check-plugin-conflicts/

We hope that helps. We are here if you need us again.

Thank you

Brave Driver Training
3 years, 4 months ago

Rank Math free

The form is placed on the “profile” account of logged in users. So in order for you to see the URL you will have to login to the website, and go to the profile page. I can give you login info if you’d like.

Reinelle
3 years, 3 months ago

Hello,

Sure, we can take a closer look at your site to investigate further.

Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Thank you.

Brave Driver Training
3 years, 3 months ago

Rank Math free

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

Pratik
3 years, 3 months ago

Hello,

Thank you for sharing the admin access. It looks like the Link Counter module is conflicting with the Formentor plugin. For now, I have disabled the Link counter module from Dashboard >> Rank Math page and that seems to have fixed the issue. Can you please confirm?

Also, this issue is not specific to the Rank Math plugin. The form is not working well even with the Yoast plugin. Some code in the Formentor plugin is probably conflicting with both plugins. Please get in touch with them so they can further debug this issue.

I hope that helps.

Brave Driver Training
3 years, 3 months ago

Rank Math free

Hi there, thanks for checking into it. It seems to be working now, thanks. There was an issue with an email not being sent through learnpress and that one seems to be okay too now. I’ll be in touch just in case.

Princess
3 years, 3 months ago

Hello,

We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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