Need credits purchased assigned to account-RANKMATH221110-6151-27869

#507299
  • Resolved Steven Clinton

    3 years, 4 months ago

    Rank Math free

    Hello,
    I purchased credits directly from our website (Age Better Resources) when our free credits were used up. I assumed the credits would be assigned directly to the website RM account, but they were not. I realized subsequently that I purchased with my email address, not my partners, who set up the RankMath Account.

    Below are details of purchase, which should be linked to account set up my partner Steven Clinton (details in sensitive date section).

    How do I link the credits to the account?

    Thank you!
    Kathryn Clinton

    Hello Kathryn Clinton,
    Thank you for your purchase. Below is your product delivery information.
    Manage Your Orders
    Your Order
    225 Content AI Credits
    Subscription will be renewed by vendor
    Full Terms and Subscription Management
    $49.00 x 1
    Charges will appear on your bill as PP* FS rankmath
    Order Reference: RANKMATH221110-6151-27869
    View Invoice
    Tax: $0.00
    Total: $49.00
    You have received this email after an order made through FastSpring – an authorized reseller.

Viewing 1 replies (of 1 total)
  • Mladen

    3 years, 4 months ago

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We have moved your Content AI Package purchase to this account, as requested. Please check.

    Thank you.

    ​​​​​​​

    RankBot

    3 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Need credits purchased assigned to account-RANKMATH221110-6151-27869’ is closed to new replies.