Analytics showing zero

#507253
  • Resolved Agnes Somogyi
    Rank Math free

    Hi,
    Analytics is showing 0 (zero) for everything. I followed the steps in your help tutorial and copied system state below. I hope you can help me to make analytics work again.

    Thank you beforehand

    Agnes

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  • Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    It seems like you didn’t granted the necessary permissions while connecting your Google account to Rank Math. Hence, I would like to request you to re-connect your Google account with Rank Math by following the steps I’ve mentioned below, without skipping them.

    #1 ~ Remove Rank Math’s access from Google

    Please remove RankMath’s app from your Google apps permissions:

    https://myaccount.google.com/permissions

    permissions

    #2 ~ Re-connect to regenerate auth token from Google

    After that, reconnect the Google account again, to regenerate the auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again:

    reconnect

    #3 ~ Grant all necessary permissions

    Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services. Please check my screenshot below for reference:

    permissions

    #4 ~ Setup Analytics

    Once the above process is done, please follow the URL below to setup Rank Math Analytics properly:
    https://rankmath.com/kb/connect-your-google-account/#num-3-connect-to-search-console

    After that, please try fetching data from Google Analytics by following the URL below and wait for a while to see if that works for you:
    https://rankmath.com/kb/analytics-issues/#scheduled-actions

    Let us know how that goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Analytics showing zero’ is closed to new replies.