Rank Math Plugin stop functioning properly

#506762
  • Resolved Magic Barclay

    3 years, 4 months ago

    Rank Math free

    Hi just wondering what’s going on with your plugin as all of a sudden it’s stopped working properly. It is not coming up with any analytics. Everything says 0 when I know its not zero as I use semrush tools and even on individual blog posts it’s not recognising internal and external links, word count etc. I was wondering if this was because of an update you have done on it or whether it is a compatability issue with the woocommerce plugin? As that is the only plugin that I have added since.

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  • Jeremy

    3 years, 4 months ago

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Can you please follow these steps and check if the data shows up in the Analytics dashboard:

    1. Head over to WP Dashboard >> Rank Math >> Tools & Status and click the ‘Rebuild Index’ button https://i.rankmath.com/kecLYK
    2. Head over to WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the ‘Delete Data’ button and then click the ‘Update Data Manually’ https://i.rankmath.com/fvcsbF
    3. It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.
    4. Once the process is complete. Please recheck the Analytics page.

    We really look forward to helping you.

    Thank you.

    RankBot

    3 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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The ticket ‘Rank Math Plugin stop functioning properly’ is closed to new replies.