Wp Editor role doesnt see schema templates menu in the wp dashboard

#506716
  • Resolved Clark Landry

    3 years, 4 months ago

    Rank Math free

    I assigned Editor role to our seo developer and He cannot see the the schema templates menu in the wp dashboard, so he cannot work in our website. He sent me screenshot and such menu is missing. How to fix this since I can see everything as admin and the role manager has this feature enabled, as well as images and other features. I followed the tutorial for assigning role manager modules but hasnt made a difference.
    thanks
    https://imgur.com/cZcQ6Vb
    https://imgur.com/nkuRBMO

Viewing 2 replies - 1 through 2 (of 2 total)
  • Clark Landry

    3 years, 4 months ago

    Rank Math free

    Also in the rankmath dashboard I gave Editor role all permissions same as Administrator, and saved the changes.

    Reinelle

    3 years, 4 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    We’re unable to replicate this issue with the latest version of Rank Math plugins.

    Also, the features you’re referring to are only available with Rank Math PRO, but the account you have used to open this ticket is the Rank Math free version.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?

    Looking forward to helping you.

    Thank you.

    RankBot

    3 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Wp Editor role doesnt see schema templates menu in the wp dashboard’ is closed to new replies.