Hi,
Thanks for getting in touch with us.
Although the website is in our database, it was not assigned to any user ID for some reason.
I have added it to yours so it should show up in the list of connected websites now.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Todd,
Thank you. Really, that’s a fantastic support response. It identifies the problem without patronising, shows insight and acceptance of the possibility of error, commits to rectification in future and asked nothing of me in return – and your product’s free!
I’m new to taking SEO and so forth seriously.
RankMath is easy to understand and use. You show that great training need not be flashy and distracting – at least for those who are here to learn.
It’s comprehensive and the equal of your famous competitors in all areas that make a difference.
Some competitors provide unnecessary utility not found in RankMath that offers advertising opportunities and not much else. Don’t go down that road – you don’t need to.
I’m certain those of us who are committed to your product will gladly support whatever subscription methodology you choose when the time comes to generate revenue.
Thank you, Charlie.
Hello,
Thank you for contacting Rank Math today.
I am really happy to see those kind words and we are really glad to see you working with our plugin.
I will set this thread as solved since it is, but keep in mind we will be here in the future to solve any other issue you might have.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
my website is not listed in my profile. Not sure that im connected correctly with my plugin to your website member section. My website is http://www.webhoststarter.com.
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Could you please head over to Rank Math > Dashboard > Help and check if your account is activated?
Looking forward to helping you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
