Hello,
Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.
It seems like you’ve marked this as resolved.
Can you please confirm if you still need our assistance with this issue or anything else?
Looking forward to hearing back from you.
Thank you.
The file showed in web panel few minutes after sending this post.
But still I need an invoice correction – did you get my request?
Hello,
As we’ve partnered with FastSpring, a global full-service SaaS payments platform, Rank Math doesn’t handle transactions directly. So, If you want to update or customize the invoice as per your requirements, I would like to suggest you to get in touch with our payment provider, FastSpring, and I hope they’ll be able to assist you with this.
Here’s how you can update information in invoice: https://rankmath.com/kb/manage-invoices/#how-to-update-your-invoice
You can use the following contact form: https://fastspring.com/consumer-support-form/
Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
