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Hello,
The Dashboard widget is not syncing Analytics data after the latest update
Regards
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Hello,
Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.
Can you please confirm if your analytics data is showing perfectly fine on Rank Math Analytics Dashboard and not in the Rank Math Overview on WordPress Dashboard?
If so, please navigate to WordPress Dashboard > Rank Math > Status & Tools > Database Tools and Remove Rank Math Transients and Purge Analytics Cache.
After that, click the ‘Rebuild Index’ button to see if that works for you.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
I tested analytics stats on my setup and they were working as expected. We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
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