Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
It seems that you are using the PRO version of the plugin but you opened this ticket with a Free account.
Could you please share the email address used to make the PRO purchase so we can verify the same?
Looking forward to hearing back from you.
Hello i got PRO version with my hosting package, they provide us thats why we dont have email id
Hello,
Please note that the support for the PRO features doesn’t extend to the clients of a paid subscription so you would need to ask the hosting provider to get in touch with us to assist their clients of the plugin.
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
