sitemap_index.xml shows up in 404 monitor

#503238
  • Resolved Johan Simon Sixten
    Rank Math free

    sitemap_index.xml shows up in 404 monitor, but I don’t get an 404 error when opening the sitemap index in the sitemap settings tab. Is the 404 monitor wrong and why could that be, or am I missing something?

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  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    If some bots crawl your sitemap and got a 404 page, your sitemap will be displayed on the 404 monitor.

    For initial troubleshooting, please make sure that your sitemap is not getting cached. Please follow these steps:

    1. Ensure you’re using the latest version of your plugins/theme including the Rank Math plugins.

    2. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/xXXhDt

    3. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    Hope that helps.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘sitemap_index.xml shows up in 404 monitor’ is closed to new replies.