pro license

#502975
  • Resolved Chris Löcke
    Rank Math free

    Hi,

    I bought the pro license via this account ([email moved to sensitive data section]).

    order number: RANKMATH221130-8000-71735

    But the license does not appear here in the account?

    and how can i activate the pro license for 2 websites?

    thank you

    Chris

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math today.

    The license can be held by a single account and all websites need to be on the same account with the PRO license.

    If you would like us to merge the accounts under a single one let us know the preferred one to keep using and we’ll do the needful.

    Looking forward to hearing back from you.​​

    Hello Miguel,

    thank you.

    That would be great if you can sum this up.

    The license should run under the account: m***@c***************.

    And 2 websites listed:

    http://www.marketrix.de
    http://www.keramikgrills.com

    Thank you

    Hello,

    Thank you for your patience.

    We have merged your accounts as requested.

    Please check on your end if everything is working as expected.

    Now you will need to reconnect http://www.keramikgrills.com/ by heading over to your WordPress Dashboard > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account to fix the issue.

    https://i.rankmath.com/ZvEfVb
    https://i.rankmath.com/OZSwOw

    Don’t hesitate to get in touch if you have any other questions.​​​​​​​​​​​​​​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘pro license’ is closed to new replies.