Flashing Screen – Can’t load page

#502298
  • Resolved Merryquest

    3 years, 4 months ago

    Rank Math free

    Hi I just installed Rank math and connected google analytics for merryquest.com

    I’m developing a website and decided to test how the new popup looks and took it out of construction mode.

    Then i saw that the page couldn’t load. It kept flashing and bottom right corner kept flashing ‘waiting on google analytics’ or something.

    I did a google search about this issue and found this post.

    https://wordpress.org/support/topic/waiting-for-google-analytics-to-respond/

    In that you guys said to:

    To further resolve the issue, please get in touch with your web host and ask them to set at least the following values:

    PHP Memory Limit: 512M
    Max input time: 150
    PHP time limit: 120
    PHP max input variables: 1000

    I contacted my host and got that done but unfortunately, it’s still not working.

Viewing 1 replies (of 1 total)
  • Jeremy

    3 years, 4 months ago

    Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    3 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Flashing Screen – Can’t load page’ is closed to new replies.