Title Bug at image pictures when using Divi-Essentials-Next plugin?

#501452
  • Resolved Markus Schulte

    2 years, 10 months ago

    Rank Math free

    Hey guys,

    I noticed perhaps a bug.

    I was using Divi-Next Divi-Essentials plugin.
    When I was using the floating images module I noticed, that all my pictures had the “page title + a number” as Title for the image.

    But I had entered an own title for every picture at my wordpress media library.

    After I turned off the function of Rankmath to add automatically a title to a picture when there is no title, the error was gone.

    But again… every picture I used in the Divi-Next plugin had an own Title which I configured before.
    So there was no reason that Rankmath created a title…

    https://imgur.com/a/6VWeGfc
    Regards
    Markus

Viewing 7 replies - 1 through 7 (of 7 total)
  • Jeremy

    2 years, 10 months ago

    Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Markus Schulte

    2 years, 10 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Miguel

    2 years, 10 months ago

    Hello,

    We checked most of the images and they seem to be getting added to the HTML via base64 encoding which would explain why the titles you have set in your media library are not taking effect.

    They are essentially not loading the images from the URL in the media library and as such our plugin is seeing the missing title and adding it to the images.

    We tested this on the homepage but if you see this with the images being loaded with the same exact URL as in the media library and still seeing the title from our plugin please share that exact page with us.

    Looking forward to hearing back from you.

    Markus Schulte

    2 years, 10 months ago

    Rank Math free

    Hello Miguel,

    thank you and that makes sence…
    Do you have any tip for me regarding the HTML via base64 encoding? Or should I disabled the automatic title feature at Rankmath and always being sure, to add one manually..?

    Regards
    Markus

    Md. Sakib Khandaker

    2 years, 10 months ago

    Rank Math agency

    Hello,

    You can either disable the feature on Rank Math and add them manually one by one or you may avoid encoding the images via base64 encoding so that Rank Math can identify easily on where it needs to place the titles.

    To find the culprit which is encoding the images, you may go for a plugin conflict check:
    https://rankmath.com/kb/check-plugin-conflicts/

    Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    Markus Schulte

    2 years, 10 months ago

    Rank Math free

    Thank you very much!

    Md. Sakib Khandaker

    2 years, 10 months ago

    Rank Math agency

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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