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Dear support.
So currently i am still deciding if i want to buy the paid version of rankmath or not, the reason why im still deciding is because im facing just to many problems with the plugin.
Already for over 2 weeks my analytics tab is showing 0 information, clicks is 0, total keywords is 0 like its if nothing is working?I already went through other tickets to check if other people found solutions, i followed every step there was, with no success. I reinstalled the whole plugin, reconnected to my google analytics, did everything that was mentioned.. and still no data.
Its really strange that in the analytics tab it keeps saying that i have 0 of everything, even 0 total keywords. https://imgur.com/a/OAkvVHP
Please let me know what other ways there is to try and fix this.
Kind regards,
Thomas
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Hello,
Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.
Please check if there is a pending Scheduled Action. To check, head over to WordPress dashboard > Tools > Scheduled Actions > Pending.
or you can try visiting the following URL:
https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pendingRun the
rank_math/analytics/data_fetchscheduled action and wait for the data fetch to complete.This is how it should look like:
Once done, please allow Rank Math a while to fetch data from Google Analytics and you should be able to see the updated data on Rank Math Analytics dashboard.
Let us know how that goes. Looking forward to helping you.
Thank you.
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Look forward to helping you.
Thank you.
Hello,
Before we conduct a debugging on this, please try reconnecting the Google account, to regenerate the auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Analytics settings again:
Please ensure you have checked all the necessary permissions.
After doing so, please report back to us so we can continue checking the issue and apply a solution accordingly.
We are looking forward to helping you with this one.
The ticket ‘Rankmath analytics tab show 0 on everything.’ is closed to new replies.