Hello,
We are extremely sorry about the issue you are facing.
I tried logging in with the details you provided but seems like it not an admin account and I could only access my-account section.
About your issue, I am going to take a guess and assume the link you are mentioning is not added via WordPress. It is a standalone PHP file.
Please note that the Redirection only works for links handled by WordPress. It doesn’t work for external pages.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Thank you for your help and that does answer my question. I have another question… can Rank Math redirect all www traffic to non www (bare domain)? I would like https://www.abchealthandsafety.com and http://www.abchealthandsafety.com to redirect to https://abchealthandsafety.com
Hello,
The best way to add that redirection is via your .htaccess file.
Please use this code inside the file:
RewriteEngine On
RewriteCond %{HTTP_HOST} ^www.yourdomain.com [NC]
RewriteRule ^(.*)$ http://yourdomain.com/$1 [L,R=301]
Just make sure you update the domain with your own.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
