Suddenly all outgoing links no-follow

#500066
  • Resolved Danny Bijl
    Rank Math free

    On our site Profnews.nl ALL outgoing links are set to no-follow. This happened overnight. We have deactivated and reactivated all plugins. Nothing helps.

    We have disabled and enabled the no-follow option in your plugin several times. This also doesn’t work.

    We also switched themes several times. This also does not help.

    When we copy the complete site to a test environment (https://test.dbsw-travel.nl/) we do not have the problem. While here the same plugins and theme are activated. So it doesn’t seem to be plugin or theme related.

    Do you have an idea what could be causing this?

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Could you please confirm if the issue still persists if you deactivate Rank Math on your live site?

    All of your settings and data are saved in your database so there shouldn’t be any data loss upon doing so.

    If the nofollow attribute is not getting added when Rank Math is disabled, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Suddenly all outgoing links no-follow’ is closed to new replies.