Need license for rank math pro – prior developer was taking our site hostage

#499099
  • Resolved Bob Casey

    3 years, 4 months ago

    Rank Math pro

    Our prior developer used rank math pro, we had to remove her as admin even though we paid her and she refused to make content changes for the last 3 months.

    She removed our site from her license, how can we get a new license, but keep prior settings

Viewing 3 replies - 1 through 3 (of 3 total)
  • Rank Math

    3 years, 4 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    If the site’s database is intact, simply purchase a new license from here:
    https://rankmath.com/pricing/

    and then install the PRO plugin. Everything will restore back.

    Hope that helps.

    Bob Casey

    3 years, 4 months ago

    Rank Math pro

    we have made the purchase on 12/31/22

    Reinelle

    3 years, 4 months ago

    Hello,

    Thank you for the update.

    We can see that the subscription is already applied to your account.

    If you have any other concerns, please don’t hesitate to contact us anytime to assist you further.

    Looking forward to helping you.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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