Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
There are a few reasons why Facebook (or any other social network like WhatsApp) does not pick your images and other social tags. Here is a guide with a list so you can check which one applies in your case: https://rankmath.com/kb/open-graph-image-not-displaying/#num-4-1-added-facebook-twitter-sharing-images.
Hope this helps to solve the issue.
Don’t hesitate to get in touch if you have any other questions.
Thank you for your respond. Unfortunatly it doesn’t work.
Helo,
We deeply apologize for that.
Can you please try rescaling the homepage’s featured image or the default Opengraph image to 1200×630 in pixels? Also, please make sure you keep the image file size below 300KB. Clear your website cache and try sharing your URL again on WhatsApp.
Let us know how that goes. Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
