Unable to load my sitemap

#497993
  • Resolved Giselle Yamaguti

    3 years, 4 months ago

    Rank Math free

    Hi I have this website nicolasbasilio.com but the sitemap is not wring apparently because of NGINX server. I tried to add the code you mention in the failed message, but my server is WordPress.com and they said they cant add the code. They told me to reach out to you that you might be able to help me in another way.
    Thank you

Viewing 1 replies (of 1 total)
  • Reinelle

    3 years, 4 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I’ve checked your sitemap, and it seems to be working fine

    Sitemap

    Could you please confirm if you’re seeing a different result on your end? If you wanted to share a screenshot, you can upload it using this tool and share the link here so we can check.

    Looking forward to helping you.

    Thank you.

    RankBot

    3 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Unable to load my sitemap’ is closed to new replies.