Rankmath renewed automatically

#497267
  • Resolved Roberto
    Rank Math business

    Hi I bought rankmath two years ago last year it renewed automatically, why didn’t the automatic renewal start this year since the renewal is also active on paypal?

    Roberto Maiolini

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    The renewal is an automatic process and our payment provider will try to renew the subscription using your payment methods 1, 3, and 5 days after the initial renewal failed.

    After those tries, if the payment is still declined your subscription might be put back to the Free version due to failure in payment. You can purchase a new one from our site. All the settings and setup of your site will remain the same and you will not lose any data: https://rankmath.com/pricing/

    Hope that helps. Let us know if you need any other assistance.

    Roberto
    Rank Math business

    xxx

    Hello,

    It seems that you have already marked this issue as already resolved.

    If you have any other concerns, please don’t hesitate to contact us anytime to assist you further.

    Looking forward to helping you.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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