account error

#496557
  • Resolved compain fred
    Rank Math free

    hello, I just bought 150 Content AI Credits but it is not on this account that I wanted to do it.
    can you please move it to this account c********@g********
    thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Would you like us to merge the accounts under a single address? If so what is the preferred one?

    Looking forward to hearing back from you.

    Hello,

    thank for your answer…ok for merge on c********@g********.
    thank you

    Hello,

    We have merged both accounts under the preferred email address and you can use this one to use all the credits in the account.

    If you don’t immediately see the credits on the websites, please head over to your WordPress Dashboard > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account to fix the issue.

    https://i.rankmath.com/ZvEfVb
    https://i.rankmath.com/OZSwOw

    Hope this helps solve your issues.

    Don’t hesitate to get in touch if you have any other questions.​​​​​​​​​​​​​​​​​​​​​​​​

Viewing 3 replies - 1 through 3 (of 3 total)

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