Meta description empty in admin not in source

#49601
  • Resolved Christian Østrem

    4 years, 4 months ago

    Rank Math free

    A client just notified me that the meta description and custom title is empty in admin on the post.
    When I inspect the source code of the page the meta description is correct and not empty.

    I have the newest version of rank math installed. (1.0.42.3)
    The meta data was correct before easter.

    I couldn’t find any issues on this bug so I don’t know if I am the only one with this problem or not.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    4 years, 4 months ago

    Rank Math pro

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Christian Østrem

    4 years, 4 months ago

    Rank Math free

    I found the plugin.
    Its called:

    Anonymous Restricted Content
    Installed by a co-worker.

    Alberto

    4 years, 4 months ago

    Rank Math business

    Hello,

    Since you found that is the plugin causing the issue, did you remove it? Did it solve your issue?

    Looking forward to help you.

    RankBot

    4 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Meta description empty in admin not in source’ is closed to new replies.