Recieved a bill on our credit card but don’t know what its for?

#495829
  • Resolved Toby Toby

    3 years, 4 months ago

    Rank Math free

    We have a bill on our credit card for Rank Math but we cannot find the account to access?

    can you help?

    Credit Card Payment was from Michael T Doherty (transaction date 16/11) Please let us know how we can access and apply to our websites

    Many thanks

Viewing 1 replies (of 1 total)
  • Jeremy

    3 years, 4 months ago

    Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    We tried searching for a transaction with the name you just mentioned but we can’t seem to locate any in our system.

    Can you please share the email address that you used to purchase the subscription? You may also share the last 4 digits of your card here. Kindly share any of this information in the sensitive data section.

    Looking forward to helping you with this one.

    RankBot

    3 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Recieved a bill on our credit card but don’t know what its for?’ is closed to new replies.