Rank Math Disconnecting

#494830
  • Resolved Shannon Evans

    3 years, 5 months ago

    Rank Math free

    Hi there,
    I’m very much a newbie. My website designer downloaded what I believe to be the free version of Rank Math. I was able to use the hints, add focus key word, change the google snippets, etc on several products a few weeks ago, but not anymore. I type in all the info, but then it will not update and save the data. Do I need a different version? Could it be incompatible?

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  • Md. Sakib Khandaker

    3 years, 5 months ago

    Rank Math agency

    Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    It’s possible that something might preventing Rank Math REST Route to execute and most likely this is why you’re unable to save or update data.

    Can you please your website URL with us? So that we can investigate the issue further for you.

    Meanwhile, I’d like to suggest you to follow the guide below to see if that resolves the issue for you:
    https://rankmath.com/kb/meta-data-not-saving/

    Looking forward to helping you.

    Thank you.

    RankBot

    3 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rank Math Disconnecting’ is closed to new replies.