Unfamiliar Billing

#494403
  • Resolved Spunky Cow

    3 years, 5 months ago

    Rank Math free

    I’m trying to figure out how my business cc has a RankMath charge of $20.05 from Nov 29th.
    My account says I have a free license.
    I use the same RankMath setup for all of my small websites, none are upgraded.

    Can you tell me which email this charge is associated with or anything else to help me track this down?

Viewing 1 replies (of 1 total)
  • Reinelle

    3 years, 5 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Upon checking your account, the charge you’re referring to is for the Content AI credits applied to your current account.

    I have shared your account’s email address in the sensitive data section.

    Hope that helps.

    Thank you.

    RankBot

    3 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Unfamiliar Billing’ is closed to new replies.