Bugs in latest version

#49145
  • Resolved Paw Prints Afloat

    4 years, 9 months ago

    Rank Math free

    Hi –

    I have noticed a couple of bugs in the latest version:

    1) I have a keyword which has a hyphen in it (Tri-Colour). It is picking it up in the headings, but not in body text.
    2) When I am typing my product description, it is happy with my paragraph length. However, as soon as I save it, it changes its mind and decides that I have at least one paragraph too long! I can see the rating change as I press the Publish button.

    Regards
    Tim

Viewing 1 replies (of 1 total)
  • Alberto

    4 years, 9 months ago

    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Sorry for the issue you are facing.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it could be a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    RankBot

    4 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Bugs in latest version’ is closed to new replies.