Problems with Open Graph - Support

Resolved Travellers Blitar
5 years, 7 months ago

Rank Math free

I have same problem. Every new post has a bug thumbnail when shared on Facebook. I have used the facebook thumbnail debugger and found 2 errors: “The ‘og:image’ property should be explicitly provided, even if a value can be inferred from other tags.” “The following required properties are missing: og:url, og:title, og:image, og:description”

However, if I check in Google Structured Data Testing Tool, I can see:

<meta property=”og:locale” content=”id_ID”>
<meta property=”og:type” content=”article”>
<meta property=”og:title” content=”Geleri Kenakalan D'Travellers • D'Travellers”>
<meta property=”og:description” content=”Sebuah bentuk introspeksi atas kenakalan-kenakalan yang kami perbuat selama ini :twisted:”>
<meta property=”og:url” content=”https://travellersblitar.com/geleri-kenakalan-dtravellers/”>
<meta property=”og:site_name” content=”D'Travellers”>
<meta property=”og:updated_time” content=”2018-06-28T16:32:13+00:00″>
<meta property=”fb:app_id” content=”710729386008462″>
<meta property=”og:image” content=”https://i1.wp.com/travellersblitar.com/wp-content/uploads/2012/02/kenakalan-pantai-keben.jpg”>
<meta property=”og:image:secure_url” content=”https://i1.wp.com/travellersblitar.com/wp-content/uploads/2012/02/kenakalan-pantai-keben.jpg”>

We could see “og meta tag” in there. If I scrape my URL again on Facebook sharing debugger tool, It will be fixed. So, I must scrape every post of my page manually due to this issue .

I wanna ask, does the error happen because of some types of caching or something else? and how can I resolve it?

Viewing 5 replies - 1 through 5 (of 5 total)

Michael Davis
5 years, 7 months ago

Rank Math pro

Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

I have just looked as several posts on your site and the OpenGraph data is available on the page source. It is possible that this could be related to some server caching. Could you please disable any caching plugins that you may have installed and check if the issue will be replicated on the Facebook sharing debugger?

Looking forward to helping you. Thank you.

Travellers Blitar
5 years, 7 months ago

Rank Math free

Hello. Thank you for the support. I have been disable cache plugins in my site. The problem have not solve yet. I attach this link for the sample:

https://travellersblitar.com/di-balik-perjalanan-dtravellers/

Michael Davis
5 years, 7 months ago

Rank Math pro

HI there,

Thanks for the follow up.

When I run the URL the first time on the debugger, the following error is reported “cURL error 56” which means that there could be a serverside restriction on your server that is preventing the fetching of OG data on the first attempt.
I would suggest that you reach out to your host so that they can advise on how to fix this.

I hope this info helps. Thank you.

Travellers Blitar
5 years, 7 months ago

Rank Math free

Thank you. I will do that

Michael Davis
5 years, 7 months ago

Rank Math pro

Hello,

We are super happy that this information helped. If you have any other questions in the future, know that we are here to help you.

If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

Thank you.

RankBot
5 years, 7 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Problems with Open Graph’ is closed to new replies.