Rank math General Settings not saving

#489578
  • Resolved Dexter

    3 years, 4 months ago

    Rank Math free

    Hello, I recently installed Rank Math (free and pro plans) on my site but the general settings doesn’t have a “save changes” button on each of its settings. E.g when you navigate to the robots.txt setting via General Settings it will not have its own section
    Rather, it will scroll indefinitely from “links to content AI”. What could be the problem?

Viewing 1 replies (of 1 total)
  • Jeremy

    3 years, 4 months ago

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience that might have been caused due to that.

    If the changes are not saving on your site, please check if you have any firewall as there are chances that it will prevent saving the data.

    To troubleshoot this issue, please refer to our Knowledge Base article here:
    https://rankmath.com/kb/meta-data-not-saving/

    Also, please get in touch with your web host and ask them to set at least the following values:

    PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000

    After that, kindly check again if the issue persists.

    Looking forward to helping you with this one.

    RankBot

    3 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rank math General Settings not saving’ is closed to new replies.