My Pro Subscription not showing in my account

#489381
  • Resolved Aalam

    3 years, 4 months ago

    Rank Math free

    Hi There,
    Greetings of the day!

    I have purchased a Rankmath Pro license for my website with GST number and paid $49.
    After login into the account, I am not able to see Rankmath Pro subscription in the account and subscription area. Only Free subscription is showing.

    Can you please let me know what the issue is?
    Awaiting your prompt reply.

    Warm regards,
    Aalam Saiyed

Viewing 1 replies (of 1 total)
  • Md. Sakib Khandaker

    3 years, 4 months ago

    Rank Math agency

    Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    I can see the PRO badge is already showing next to your account. Which means, the subscription is already activated. Can you please try checking again if the issue is resolved for you?

    In order to upgrade your account to PRO on your WordPress website, you may follow the guide below:
    https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    RankBot

    3 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘My Pro Subscription not showing in my account’ is closed to new replies.