Google Search Console account not showing up in the list – can’t connect

#487842
  • Resolved SIMPLY yourself | Asia & Miłosz

    2 years ago

    Rank Math free
    Content AI Creator

    Hi, I am configuring Rank Math for our client. I already connected a Google account, but something is wrong:

    1. When trying to find a proper GSC account NO accounts are found, even though there are a plenty of GSC accounts (pages) on this Google account.
    2. GA accounts list shows every item as <i>undefined</i> + account number – I managed to link proper GA account, but the behavior is odd, not showing the proper accounts’ names

    So the problem is that with it I am not able to connect GSC with the page.

    I double checked and Google got proper permissions for Rank Math. The website is verified in GSC via domain verification not via HTML code etc. Is it a problem for Rank Math? What could be other source of the problem?

    Best!

    — Asia

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anas

    2 years ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    We recommend using the URL prefix property(https://domain.com) as our plugin doesn’t support the domain verification of Google Search Console and we rely on the URL prefix to show the data consistently.

    Please ensure that the Rank Math plugin is updated to the latest version.
    https://rankmath.com/changelog/free/

    Then, head over to Rank Math > General settings > Analytics and reconnect with Google, give all the permissions, and configure the settings.

    Let us know how it goes.

    Looking forward to helping you.

    SIMPLY yourself | Asia & Miłosz

    2 years ago

    Rank Math free
    Content AI Creator

    Hi, thank you for your kind reply. I did all the steps, you mentioned, but it didn’t help at all. Still there are no websites available on the list from Search Console and all the GAs are mentioned as undefined.

    Do you have any more ideas?

    — Asia

    Rank Math

    2 years ago

    Hello,

    Can you please try to reconnect your accounts in an incognito window?
    https://rankmath.com/kb/delete-old-analytics-data/

    Looking forward to helping you. Thank you.

    RankBot

    1 year, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Google Search Console account not showing up in the list – can’t connect’ is closed to new replies.