Issue in Description

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

Could you please confirm if the category/tag description box is not showing or is uneditable after installing Rank Math on your site?

Meanwhile, if the changes made in the description box are not saving while using Rank Math, please check if you have a firewall as there are chances that it will prevent saving the data.

For initial troubleshooting, please follow the steps in this link:
https://rankmath.com/kb/meta-data-not-saving/

Let us know how this goes.

Thank you.

Hello,

Please follow the steps in this link if the data is not saving:
https://rankmath.com/kb/meta-data-not-saving/

If you want, we can take a closer look at the settings to identify the issue.

To do that, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Thank you.