Hello,
Thank you for contacting Rank Math for help with Content AI not showing on your sidebar, and sorry for the inconvenience this has caused you.
Please verify that Content AI is active by going to your WordPress admin > Rank Math > Dashboard. Screenshot:

If content AI is already active, there may be a conflict between Rank Math and one of your plugins. To check this, please follow our conflict troubleshooting guide: https://rankmath.com/kb/check-plugin-conflicts/
Hope that helps. Please let us know if you have questions.
No, the Content AI tool is showing up on the side bar, but the General Rank Math tool is no where to be found.
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.