i need help can u please reply
Hello,
Thank you for contacting Rank Math, and sorry for the delay and inconvenience caused.
Unfortunately, our scope of support does not extend to phone calls.
Can you please share the issue you are facing in updating the plugin?
You can record a screencast using https://www.loom.com/ and share the link with us.
You can also try deleting the plugin and downloading the latest version from WordPress > Plugins
We look forward to helping you.
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Hello,
Please follow our guide to fix the error “pclzip err bad format” https://rankmath.com/kb/fix-pclzip-err-bad-format/
Hope that helps. Please let us know if you have questions.
Hello,
This error indicates that your website is not connected to your paid Rank Math account. The current account you’re using is under the free version.
Can you please search and forward a receipt from FastSpring.com so we can locate your paid account? It seems like you purchased the plugin with some other email address.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
