Problems with “Add SEO Controls” for pages

#479698
  • Resolved Baltazar Guerra

    3 years, 4 months ago

    Rank Math free

    Hi,

    A few weeks ago we stopped seeing the Rank Math Meta Box when editing a page in WordPress. I already updated our Rank Math plugin and the PRO version as well, and I also checked that the “Add SEO Controls” option in settings was turned on, but we still cannot see any of the contents like “Focus Words” and all that. Been trying to fix it but haven’t been able to find the problem.

    Thanks!

Viewing 1 replies (of 1 total)
  • Anas

    3 years, 4 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    You have opened this ticket with a Free Rank Math account.

    Can you please share the email you used to purchase the PRO subscription?

    The issue seems like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well:

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    We really look forward to helping you.

    RankBot

    3 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Problems with “Add SEO Controls” for pages’ is closed to new replies.