Social preview image not updating

#479638
Viewing 3 replies - 1 through 3 (of 3 total)
  • Anas

    3 years, 4 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    It seems like the image is not updated, the og:image URL is of the old image.

    Please check if you are using a Firewall, as it may prevent saving the changes.

    If you are using a Firewall, please whitelist this route:
    /wp-json/rankmath/v1/updateMeta

    Whitelisting the route should fix the issue.

    You can check this link for more information:
    https://rankmath.com/kb/meta-data-not-saving/#firewall

    Once done, resave the new image and scrape the URL in Facebook Sharing Debugger.

    I hope this helps. Looking forward to helping you.

    Kristin

    3 years, 4 months ago

    Rank Math free

    Thanks! Following the instructions for whitelisting with WordFence coupled with clearing my site’s cache did the trick.

    Anas

    3 years, 4 months ago

    Rank Math business

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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