Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
I’ve checked your email, and it seems that the Rank Math subscription you’re referring to is applied to the email address in the sensitive data section.
Please use that email to log in to your account. Alternatively, we can merge both accounts at your convenience. To continue, please confirm your preferred email address and we’ll process it for you.
Hope that helps.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.