RankMath Plugin Prevents Elementor From Loading

Hello,

Thank you for contacting Rank Math, and sorry for any inconvenience caused.

Please check if PHP values are not too low to handle the processes.

You can check that by going to WordPress dashboard > Tools > Site Health > Info tab > Server

If the values are low, please contact your web host and ask them to set the following values:

PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000

Let us know how it goes.

Looking forward to helping you.

Hello,

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

It seems like you marked this ticket as Resolved. If a ticket is marked Resolved, then we lose access to the sensitive data section (containing the login credentials).

I’ve removed the Resolved status from the ticket.

Please share the login details in the sensitive data section.

Looking forward to helping you.

Thank you.