RankMath plugin gives ciritical error

#475203
  • Resolved Herman Swart

    3 years, 1 month ago

    Rank Math free

    Hello!

    On one of my blogs, trendymommy.nl, I’ve encountered a problem. When going to a post, wordpress gives a critical error. After deactivating all the plugins, I noticed that when RankMath was activated, the problem happened.

    I’ve downloaded the latest versions of the plugin and my wordpress theme as well. At this point RankMath is deactivated because of losing traffic.

    Would love to hear if you could spot the problem.

    Best,
    Herman

Viewing 1 replies (of 1 total)
  • Anas

    3 years, 1 month ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Can you please share the error log with us?

    Having an error log will help us determine what is causing the critical error on your website.

    You can follow this guide to enable debugging in WordPress
    https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, they will help you locate the log file.

    We really look forward to helping you.

    RankBot

    3 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘RankMath plugin gives ciritical error’ is closed to new replies.